My Values

Professional: I am the quiet guy who gets things done. I don’t try and mislead you by pretending to be a large company - integrity is key to my business success. I am a Microsoft Registered Partner and recognised as a practiced computer professional.

 

Qualified: With HND and HNC qualifications in computer-related disciplines, I am professionally trained to deal with your computer problems - don’t trust someone who isn’t qualified to fix your broken computer.

 

Efficient: Fast, efficient and reliable. I don’t believe you should wait days for your computer to be repaired. I will come to you and fix it for while you wait, you are welcome to watch, learn and ask questions whilst I work on your system if you wish.

 

Integrity and Confidentiality: I guarantee to provide honest, professional, friendly and impartial service.

 

No Gimmicks: I do not offer no-fix-no-fee or other dubious gimmicks - your computer can be fixed!

 

Guaranteed Value Service: I do not sell hardware, except for service components where required. The slim profit margins on computer hardware make large scale parts supply only viable for large warehouse shippers. This also means I can keep my turnover levels below the VAT threshold with the saving passed directly to you, the customer.

 

Recommended: I am proud of the fact that most of my work comes through personal recommendation.

 

Customer Relations: Above all, my highest priority is satisfied customers. You are important to my business and you can expect me to go the extra mile for your business. Superior customer service is my hallmark. I am proud to serve you and work hard to earn your business.